Dhopaa Privacy Policy

Effective Date: 2024-03-01

Dhopaa ("we", "us", or "our") operates the Dhopaa website and mobile application (collectively, the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data").

  • Account Information: When you create an account on Dhopaa, we may collect Personal Data such as your name, email address, phone number, username, and password.
  • User Profile: You may choose to include additional information in your user profile, such as your location, a profile picture, and any other details you wish to share.
  • Service Usage: We may collect information about how you use our Service, such as the types of services you request or provide, the date and time of your requests, and the location data associated with your requests (if you choose to enable location services).

Non-Personal Data

We also collect non-personally identifiable information ("Non-Personal Data") that does not directly identify an individual user. This data may include:

  • Device Data: We may collect information about the device you use to access our Service, such as the device type, operating system, browser type, and IP address.
  • Usage Data: We may collect information about your activity on our Service, such as the pages you visit, the features you use, and the searches you perform.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and operate the Service
  • To create and manage your account
  • To process your requests for services
  • To communicate with you about your account, the Service, and our policies
  • To personalize your experience on the Service
  • To improve the Service and develop new features
  • To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party vendors and service providers who perform services on our behalf, such as:

  • Payment Processing: To process your payments securely.
  • Data Analysis: To analyze user behavior and improve the Service.
  • Customer Service: To provide customer support.

These third parties are only authorized to use your information for the specific purposes we have contracted them for, and they are obligated to protect your information in accordance with this Privacy Policy.

We may also disclose your information if we believe it is necessary to:

  • Comply with a law, regulation, or legal process
  • Protect the safety of any person or property
  • Prevent fraud or other illegal activity

Your Choices

You have several choices regarding your information:

  • Access and Update Your Information: You can access and update your Personal Data through your account settings.
  • Location Services: You can choose to disable location services on your device, which will prevent us from collecting location data associated with your use of the Service.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • Data Access Requests: You can request access to the Personal Data we hold about you by contacting us at [insert your email address]. We will respond to your request within a reasonable timeframe.
  • Data Deletion Requests: You can request that we delete your Personal Data by contacting us at [insert your email address]. We will comply with your request to the extent required by law and consistent with our business needs.

Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to the transfer of your information to these countries.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under 13, we will take steps to remove that information from our servers.

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.